SMS Terms & Conditions

Effective Date: December 19, 2025

SMS Terms & Conditions

The Natural Way Health Clinic

Program Name and Description

The Natural Way Health Clinic SMS Program provides text message communications related to patient care and clinic services. Message types may include appointment confirmations and reminders, follow-up communications, care coordination messages, educational information related to your care, administrative notifications, and occasional service-related updates. Marketing or promotional messages may be sent only when you have explicitly opted in.

Message frequency varies based on your interaction with the clinic.


Opt-Out Instructions

You may cancel the SMS service at any time by texting STOP to the number from which you receive messages.
After you send STOP, you will receive a one-time confirmation message confirming your unsubscribe status. You will no longer receive SMS messages from us unless you re-enroll.


Rejoining Instructions

If you previously opted out and wish to rejoin the SMS program, you may do so by signing up again through one of our opt-in forms, booking systems, or by providing written consent during your interaction with the clinic. Upon re-enrollment, SMS communications will resume.


Help Instructions

If you experience issues with the messaging program,  contact us directly at:

The Natural Way Health Clinic
Phone: (519) 772-2116
Email: info@thenaturalwayclinic.com


Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.


Message and Data Rates Disclaimer

Message and data rates may apply to messages sent to you from us and to messages you send to us. Message frequency varies. For questions regarding your text or data plan, please contact your wireless service provider.


Privacy Policy

Your privacy is important to us. Information collected through our SMS program is handled in accordance with our Privacy Policy.
Please review our Privacy Policy here:
https://www.thenaturalwayclinic.com/privacy-policy-2/


Compliance with Industry Standards

The Natural Way Health Clinic SMS Program complies with applicable industry standards, including CTIA guidelines, carrier requirements, and best practices for consent-based messaging.


Legal Compliance Note

By opting into this SMS program, you confirm that you are the authorized user of the mobile number provided and that you consent to receive text messages from The Natural Way Health Clinic. Consent to receive SMS messages is not a condition of purchasing goods or services. All communications comply with applicable Canadian and international telecommunications and privacy laws.

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Regular Clinic Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm

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